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All-in-One Learning Platform for Unified Digital Education

Unified digital learning platform offering tools for teachers, students, and administrators.

Client

Spinshell Co., Ltd.

Industry

Education

Timeline

10 months

Country

Japan

Client Background

A Japanese software company developing a multi-platform live call system designed to support customer service inquiries. The system targets both web and mobile users, enhancing real-time customer engagement.

Challenge

The client faced an issue where incoming calls were not received when the iOS app was running in the background. This hindered real-time communication and degraded user experience. A native iOS solution was needed to support proper call notification behavior.

Our Solutions

The client faced an issue where incoming calls were not received when the iOS app was running in the background. This hindered real-time communication and degraded user experience. A native iOS solution was needed to support proper call notification behavior.

Core Technologies

Mobile

Swift (IOS)

Features of the App

Real-Time Calls

Improved live communication for customer support

CallKit Integration

Enables iOS call notifications in background

iOS Optimization

Tracks increased booking activity

Business Values

Increased Efficiency

Real-time asset monitoring helped the client improve fleet utilization and reduce idle time.

Reduced Operational Costs

Predictive maintenance capabilities allowed the client to address issues before they escalated, cutting repair costs and downtime.

Improved Decision Making

The system's comprehensive dashboard provided actionable insights, helping the client optimize their asset management strategies.