Terms of Use & Privacy Policy
Kaopiz Holdings., JSC — Terms of Use & Privacy Policy. This document sets out the terms governing your use of our Website and how we collect, protect, and process your information.
PART A — TERMS OF USE
1. Introduction
This Website is owned and operated by Kaopiz, providing information about software development services, technology solutions, digital transformation consulting, and related content. By accessing, browsing, or using the Website in any way, the organization/enterprise and the individual representative accessing it (the “User,” “you”) acknowledge that they have read, understood, and agreed to be bound by these Terms of Use. If you do not agree with any part of these Terms, please stop using the Website.
2. Conditions of Use
By using this Website, the User agrees to:
- Provide truthful, accurate, complete, and up-to-date information when filling out forms on the Website.
- Not use the Website for any unlawful or fraudulent purpose, or in any way that adversely affects the normal operation of the Website.
- Not interfere with the security or integrity of the system, and not attempt to access restricted areas without authorization.
3. Intellectual Property Rights
All content on the Website, including but not limited to: text, images, logos, interface design, source code, videos, documents (whitepapers), professional articles, diagrams, project portfolios, and other materials (the “Content”), is the property of Kaopiz.
Users may not copy, redistribute, modify, publish, commercially exploit, or create derivative works from the Website’s Content without Kaopiz’s prior written consent.
4. Links to Third-Party Websites
The Website may contain links to third-party websites. Kaopiz does not control and is not responsible for the content, privacy policies, or practices of such third-party websites. Users should review the policies of any third party before providing information to them.
5. Disclaimer and Limitation of Liability
Kaopiz shall not be liable for any direct, indirect, incidental, or consequential damages arising from the User’s access to, use of, or inability to use our Website.
The Website may be temporarily suspended for maintenance, upgrades, technical issues, or force majeure events without prior notice.
PART B — PRIVACY POLICY
1. Scope and Applicability
This Policy sets out how Kaopiz collects, uses, stores, protects, and shares business information, work contact information, and project information provided by organizations, enterprises, and partners (the “Information Provider”) when:
- Filling out a form or requesting a quote/consultation on the Website.
- Communicating with Kaopiz via email, phone, or other official communication channels.
2. Types of Information Collected
Kaopiz may collect the following categories of information when the Information Provider interacts with the Website:
a) Information voluntarily provided by the organization/enterprise, which may include: company name and field of operation; the contact representative’s full name, phone number, and job title; country/region of operation; type of service of interest; how the party learned about Kaopiz; and attached documents and other information relevant to the provision of services.
b) Technical information collected automatically: IP address, browser type, access device, and operating system; data from cookies and similar tracking technologies.
3. Purposes of Use of Information
Kaopiz uses the information collected for the following purposes:
- Responding to requests for consultation, service quotations, and cooperation inquiries.
- Sending information about products and services as requested by the Information Provider.
- Answering questions and handling customer support requests.
- Complying with legal obligations and requests from competent state authorities.
Kaopiz does not use your business information for any purpose other than those stated above without prior consent or agreement.
4. Information Security Measures
Kaopiz applies appropriate technical and administrative measures to protect the business information you provide, including:
- Controlling internal access rights, so that only relevant personnel may access information necessary for their work;
- Applying internal information security policies and information security management procedures consistent with applicable standards;
- Performing periodic data backups and maintaining an information security incident response plan.
- We ensure that information is not disclosed to any other third party without the User’s consent, except as required by law.
Although Kaopiz makes reasonable efforts to apply appropriate security measures, no method of electronic transmission or storage is completely secure.
5. Cookies and Tracking Technologies
The Website uses cookies and similar technologies to ensure the Website functions properly and to enhance the User experience. You may refer to our Cookie Policy for further details.
6. Rights of the Organization/Enterprise Providing Information
Users who provide information to Kaopiz have the right to:
- Request that Kaopiz provide information on how their information is being stored and processed.
- Request the update or correction of inaccurate information.
- Request the deletion of contact information when it is no longer needed for cooperation purposes, except where Kaopiz is legally or contractually obligated to continue retaining it.
Any request relating to the rights set out above should be sent to the contact address in Section 7.
7. Contact
For any questions, requests, or complaints relating to these Terms of Use and Privacy Policy, please contact:
Kaopiz Holdings., JSC
- Hanoi Office: 1-2-4-5-6F, CT1 - C14 Bac Ha Building, To Huu Street, Dai Mo Ward, Ha Noi — Tel: +84 24 6652 2105
- Da Nang Office: 12F, SHB Da Nang Building, 06 Nguyen Van Linh Street, Hai Chau Ward, Da Nang
- Japan Office: 3F, 3-8-8 Minamiikebukuro, Toshima-ku, Tokyo, Japan — Tel: +81 3 5809 2633
- Singapore Office: 1 Raffles Place #19-61, One Raffles Place Tower 2, Singapore 048616
- Email: [email protected]
8. Changes to This Policy
Kaopiz reserves the right to update or amend this Privacy Policy to reflect changes in its business operations, technology, or applicable laws and regulations. The updated version will be published on the Website together with its revision date. Kaopiz encourages you to review this page regularly to stay informed of the latest changes.
