All-in-One Learning Platform for Unified Digital Education
Unified digital learning platform offering tools for teachers, students, and administrators.
Client
Spinshell Co., Ltd.
Industry
Education
Country
Japan
Client Background
A Japanese software company developing a multi-platform live call system designed to support customer service inquiries. The system targets both web and mobile users, enhancing real-time customer engagement.
Challenge
The client faced an issue where incoming calls were not received when the iOS app was running in the background. This hindered real-time communication and degraded user experience. A native iOS solution was needed to support proper call notification behavior.
Our Solutions
The client faced an issue where incoming calls were not received when the iOS app was running in the background. This hindered real-time communication and degraded user experience. A native iOS solution was needed to support proper call notification behavior.
Core Technologies
2/3
Livecall 5
Livecall 6
Livecall 4
Livecall 7
Livecall 3
Livecall 2
Core Technologies
Mobile
Swift (IOS)
Features of the App
Real-Time Calls
Improved live communication for customer support
CallKit Integration
Enables iOS call notifications in background
iOS Optimization
Tracks increased booking activity
Business Values
Increased Efficiency
Real-time asset monitoring helped the client improve fleet
utilization and reduce idle time.
Reduced Operational Costs
Predictive maintenance capabilities allowed the client to address
issues before they escalated, cutting repair costs and downtime.
Improved Decision Making
The system's comprehensive dashboard provided actionable insights,
helping the client optimize their asset management strategies.
Tags: