Top 10 IT Managed Service Providers in Singapore [2025]
In an era of rapid digital transformation, businesses across Singapore are increasingly turning to Managed Service Providers to streamline their IT operations, enhance cybersecurity, and reduce costs. According to Statista, the Managed Services market in Singapore is set to reach $74.81 million in revenue by 2025, with a compound annual growth rate (CAGR) of 5.22% from 2025 to 2030.
This upward trend reflects a growing reliance on outsourced IT expertise, particularly among SMEs and enterprises looking to stay agile, secure, and competitive in today’s dynamic business landscape. In this article, we explore what a managed IT service provider is, key benefit when working with the right partner, and highlight the top 10 IT providers in Singapore for 2025.
Table of Contents
- What Is a Managed Service Provider (MSP)?
- Key Benefits of Partnering with an IT Managed Service Provider
- How Much Do Managed IT Services Cost in Singapore?
- Top 10 IT Managed Service Providers in Singapore (2025)
- How to Choose the Right IT Service Provider
- Why Choose Kaopiz as Your IT Managed Service Provider in Singapore
- Conclusion
- FAQs
What Is a Managed Service Provider (MSP)?
A Managed Service Provider (MSP) is a third-party company that remotely manages and monitors a business’s IT infrastructure, systems, and end-user support, typically under a subscription-based or fixed-fee model.
Unlike traditional IT support, which is often reactive and project-based, MSPs offer proactive and continuous services to ensure your technology runs smoothly around the clock. Their goal is to prevent issues before they occur, minimize downtime, and support business continuity.
Common Services Offered by MSPs:
- 24/7 system monitoring and helpdesk support
- Cybersecurity protection (firewalls, antivirus, threat detection)
- Cloud infrastructure management (AWS, Azure, GCP, etc.)
- Backup and disaster recovery solutions
- Software updates and patch management
- IT asset management and documentation
- Compliance support (e.g., PDPA, ISO 27001)
Key Benefits of Partnering with an IT Managed Service Provider
In Singapore’s competitive digital landscape, partnering with the right MSP can be a game-changer for both startups and enterprises looking to scale securely and efficiently.
Here are the key managed service provider benefits brought to your business:
- Cost Savings: Predictable monthly fees reduce the need for large in-house IT investments.
- 24/7 Monitoring: Proactive support helps prevent downtime and catch issues early.
- Access to Experts: Get support from certified professionals across cloud, security, and infrastructure.
- Stronger Security: MSPs provide up-to-date cybersecurity solutions and compliance support.
- Scalability: Easily scale services up or down as your business grows.
- Focus on Core Business: Let your team concentrate on strategic goals while the MSP handles IT.
How Much Do Managed IT Services Cost in Singapore?
On average, Singapore businesses can expect to pay between SGD 100 to SGD 300 per user per month. For larger organizations with more advanced needs, total monthly costs can exceed SGD 10,000.
Common Pricing Models:
| Model | Description | Typical Cost (SGD) |
|---|---|---|
| Per User | Flat monthly fee per employee | SGD 100 – 300 / user / month |
| Per Device | Charged per device (PCs, servers, routers, etc.) | SGD 50 – 200 / device / month |
| All-Inclusive | One flat fee covering all services and support | SGD 1,000 – 10,000+ / month |
| Custom Pricing | Tailored packages based on unique business requirements | Varies by scope and SLA |
The cost of managed IT services in Singapore depends on several key factors, including:
- Business size and infrastructure complexity
- Number of users and devices to be supported
- Type of IT infrastructure (cloud, hybrid, or on-premises)
- Support level required, such as standard business hours vs. 24/7 support
- Security and compliance needs, including data protection and regulatory standards
- Service-level agreement (SLA) terms, such as response time and uptime guarantees
These factors influence whether your pricing falls on the lower or higher end of the market range. Understanding your IT environment and business needs is essential when evaluating service packages and providers.
Top 10 IT Managed Service Providers in Singapore (2025)
In 2025, selecting a reliable MSP is essential for businesses aiming to enhance performance, security, and scalability. Here are the top 10 IT managed service providers in Singapore—chosen for their local expertise, service quality, and innovative offerings.
Kaopiz
Kaopiz is a fast-growing IT managed service provider with strong roots in Vietnam and an expanding presence in Singapore. Known for flexible engagement models and a customer-first approach, Kaopiz delivers a full range of managed IT services, covering infrastructure management, cloud operations, cybersecurity, helpdesk support, and system monitoring.
What sets Kaopiz apart is the ability to combine cost-effective offshore capabilities with local support and deep technical expertise. The company supports both cloud-native and hybrid infrastructures and holds ISO 27001 certification, ensuring robust information security practices.
Key Services:
- Full-cycle managed IT support
- 24/7 proactive system monitoring and helpdesk
- Cybersecurity and risk management
- Cloud migration and managed cloud services (AWS, Azure, Google Cloud)
- IT consulting and compliance assistance (e.g., PDPA, ISO 27001)
- AI and automation integration for IT operations
- Tailored solutions for SMEs and enterprises alike
With a 98% client satisfaction rate and a strong track record across APAC, Kaopiz is a reliable partner for businesses seeking scalable, secure, and high-quality managed IT services in Singapore.
Win-Pro
Win-Pro is one of Singapore’s most established IT managed service providers, with over two decades of experience serving SMEs across Southeast Asia. With offices in Singapore, Malaysia, and Indonesia, Win-Pro offers reliable, scalable, and affordable IT support tailored to businesses of all sizes.
The company specializes in helping organizations enhance their IT operations through a mix of remote and on-site services, focusing on efficiency, cybersecurity, and digital enablement.
Key Services:
- Managed IT support and helpdesk services
- Enterprise System Integration (SI) Solutions
- Endpoint security and threat protection
- Server and network administration
- IT consulting and project implementation
BetterWorld Technology
BetterWorld Technology is one of the reputable IT managed service providers in Singapore, known for its mission to support SMEs and nonprofit organizations through sustainable and secure IT solutions. The company combines technical expertise with a people-first approach, helping businesses streamline their operations while staying protected in an increasingly digital world.
This provider focuses on simplifying IT management and improving productivity through tailored, cloud-based solutions and modern workplace technologies.
Key Services:
- Fully managed IT support and helpdesk
- Cloud services and Microsoft 365 deployment
- Cybersecurity solutions and data protection
- VoIP and unified communications
- Strategic IT planning and consulting
HCLTech Singapore
HCLTech Singapore is the regional hub of HCLTech—a global IT services provider with a 44‑year presence in Singapore and over 1,300 employees locally. As a powerhouse in digital transformation, HCLTech delivers robust managed services across cloud, network, infrastructure, and application domains.
In Singapore, their CloudSMART portfolio offers strategic cloud adoption, hybrid IT, and data-driven modernization spanning AWS, Google Cloud, and private cloud infrastructures.
Key Services:
- 24/7 managed infrastructure and network services
- Cloud migration and hybrid IT management (CloudSMART)
- Application support and automation
- AI and GenAI enablement via local innovation lab
- Cybersecurity and digital workplace solutions
IT Block
IT Block is a boutique IT managed service provider in Singapore, specializing in personalized and transparent IT support for startups and mid-sized businesses. Known for its responsive service and clear communication, IT Block delivers tailored solutions that balance affordability with high technical reliability.
With a focus on building long-term relationships, IT Block serves clients across sectors including finance, education, and professional services.
Key Services:
- Managed IT support and end-user helpdesk
- Server and network administration
- IT audits and system health assessments
- Endpoint protection and cybersecurity
- IT procurement and project consulting
Adventus
Adventus is one of the leading ICT and managed service providers in Singapore, known for delivering comprehensive, enterprise-grade IT solutions with a strong regional presence across Asia. Recognized with multiple industry awards, Adventus supports organizations across sectors with a focus on reliability, scalability, and innovation.
Their managed services model covers everything from IT infrastructure and endpoint support to cloud, telephony, and security, ensuring seamless operations through proactive monitoring and strong SLA commitments.
Key Services:
- Full-spectrum managed IT services (on-premises and cloud)
- IT asset lifecycle management with flexible financing options
- Cloud-first workplace enablement and modernization
- Cybersecurity solutions and services
- 24/7 service desk and infrastructure monitoring
AsiaPac (an M1 Company)
AsiaPac, part of the M1 and Keppel group of companies, is a leading ICT and hybrid multi-cloud managed service provider in Singapore and the wider APAC region. Founded in 1990, AsiaPac offers end-to-end digital transformation solutions, ranging from connectivity, cloud, and infrastructure to managed devices and security.
Key Services:
- Managed cloud and hybrid IT services
- Network and systems monitoring
- Infrastructure and data center support
- End-user computing and unified communications
- Cybersecurity services
Advance IT
Advance IT is one of the IT support managed service providers in Singapore. This company caters to SMEs and mid-sized enterprises, offering practical, flexible IT solutions tailored to business needs. The company focuses on simplifying IT operations, reducing downtime, and maintaining data integrity for clients across various sectors.
With a customer-centric approach and transparent pricing, this IT managed services provider is a reliable partner for organizations seeking dependable, efficient IT management in Singapore.
Key Services:
- Managed desktop and server support
- Network and infrastructure administration
- Backup, disaster recovery, and business continuity planning
- Remote monitoring and proactive maintenance
- Cloud and cybersecurity services, including firewalls and endpoint protection
Entrust Network
Entrust Network is a Singapore-based managed service provider that delivers reliable and secure IT solutions for SMEs and nonprofit organizations. Known for its customer-focused approach, Entrust offers practical and cost-effective support across infrastructure, networking, cloud, and cybersecurity.
By acting as an extension of in-house IT teams, Entrust helps clients enhance system performance, reduce downtime, and stay protected in today’s evolving threat landscape.
Key Services:
- Infrastructure management for servers, hardware, and software
- Network management across LANs, WANs, VPNs, and wireless networks
- Helpdesk and end-user technical support
- Security solutions, including firewalls, antivirus, and data encryption
- Backup and disaster recovery planning
- Cloud services (SaaS, PaaS, IaaS) and migration support
EMPIST
EMPIST is a global provider offering IT managed services in Singapore, offering end-to-end technology solutions for businesses seeking reliable and scalable IT support. With headquarters in the United States and operations across APAC, EMPIST delivers a blend of international expertise and local service delivery.
Their offerings span across infrastructure, cybersecurity, cloud, and digital transformation, making them a strong partner for businesses aiming to modernize their IT operations.
Key Services:
- Fully managed IT support and 24/7 helpdesk
- Cloud infrastructure management and migration
- Cybersecurity services, including threat monitoring and response
- Backup, disaster recovery, and business continuity planning
- Network and infrastructure monitoring
How to Choose the Right IT Service Provider
Selecting the right IT managed service provider is a critical decision that can directly impact your business performance, security, and scalability. With many providers offering overlapping services, it’s essential to look beyond the surface and evaluate each partner based on your unique needs.
Here are the key criteria to consider when choosing an MSP in Singapore:
- Local Presence and Industry Experience
Choose a provider with proven experience in your industry and a physical presence in Singapore. This ensures faster response times, familiarity with local compliance standards like PDPA, and the ability to offer on-site support when needed.
- Scalable and Flexible Service Offerings
Your IT needs will evolve as your business grows. Look for an MSP that offers flexible engagement models—whether it’s per-user pricing, all-inclusive packages, or tailored solutions that can scale with you.
- Security and Compliance Expertise
Given the rise in cyber threats, ensure the provider has a strong cybersecurity foundation, including managed firewalls, threat detection, endpoint protection, and knowledge of local/international compliance standards like ISO 27001.
- Clear SLAs and Proactive Monitoring
A reliable MSP should offer transparent SLAs that guarantee uptime, response time, and resolution of targets. Proactive monitoring and regular reporting are also signs of a mature service provider.
- Technology Stack and Vendor Partnerships
Check what platforms and technologies the provider supports. Are they partnered with leading vendors like Microsoft, AWS, or Google Cloud? Can they support both cloud-native and hybrid infrastructures?
- Client References and Case Studies
Ask for client testimonials, case studies, or references to validate the provider’s performance, reliability, and long-term partnership success.
Why Choose Kaopiz as Your IT Managed Service Provider in Singapore
With increasing digital complexity and rising cybersecurity risks, businesses in Singapore need more than just IT support—they need a strategic partner. Kaopiz stands out by combining deep technical expertise, cost-efficient delivery models, and a customer-centric approach to managed IT services.
Here’s why Kaopiz is one of the best IT managed service providers and a trusted choice for companies across industries:
- Tailored, End-to-End IT Support: From infrastructure and network management to cloud operations and cybersecurity, Kaopiz offers full-spectrum managed services that are customized to your business size, industry, and goals.
- 24/7 Proactive Monitoring and Support: Our dedicated support teams ensure maximum uptime with round-the-clock monitoring, rapid incident response, and clear SLAs—helping you avoid downtime and business disruptions.
- Secure and Scalable Solutions: Kaopiz supports both cloud-native and hybrid IT environments, with deep expertise in AWS, Azure, and Google Cloud. We also hold ISO 27001 certification, ensuring industry-standard data protection and compliance.
- Local Presence, Offshore Efficiency: With many successful projects in Singapore, we offer the best of both worlds: cost-effective offshore delivery paired with responsive local support.
- Innovation-Driven Approach: Our integration of AI, automation, and analytics into managed services helps businesses streamline operations, reduce costs, and stay ahead of IT challenges.
Whether you’re a growing SME or a large enterprise, Kaopiz provides reliable, future-ready IT services designed to scale your business and support long-term success.
Conclusion
As Singapore businesses continue to digitize and scale, partnering with the right IT managed service providers is more important than ever. From cost savings and enhanced security to 24/7 support and scalable solutions, MSPs offer the expertise and infrastructure needed to stay competitive.
Whether you’re a startup or an established enterprise, choosing a provider like Kaopiz can help you streamline operations, reduce risks, and focus on what matters most: growing your business.
FAQs
Traditional IT services are often reactive and project-based, addressing issues as they arise. Managed services are ongoing, proactive solutions that include monitoring, maintenance, support, and strategy under a long-term service agreement.
Yes. Many MSPs, including Kaopiz, offer flexible and affordable packages specifically designed for SMEs, helping them access enterprise-grade support without the cost of building an in-house IT team.
Onboarding time depends on your IT environment’s complexity but typically ranges from 1 to 4 weeks. This includes system audits, documentation, access setup, and transition planning.
Industries such as finance, healthcare, education, retail, logistics, and manufacturing benefit significantly due to their high IT dependency, security requirements, and need for reliable uptime.
Yes. Kaopiz has extensive experience managing hybrid IT environments, including public cloud platforms (AWS, Azure, Google Cloud) alongside on-premises infrastructure, ensuring seamless integration and centralized control.
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